Terms
of service.

These Terms of Service (the “Terms”) constitute a legally binding agreement between the agency, business, or individual accepting these Terms (“you”, “your”, or “Agency”) and Devign SAL, trading as Visa Port (“we”, “us”, “our”, or “Visa Port”). By registering an account, accessing any portion of the Service, or clicking “I agree,” you represent that (a) you have read, understood, and agree to be bound by these Terms and the Privacy Policy; (b) you are at least 18 years old and legally competent to enter binding contracts under the laws of your jurisdiction; and (c) if acting on behalf of an entity, you are duly authorised to bind that entity and its staff, contractors, and B2B partners.

“Service” means the Visa Port platform, including the web application at portal.visa-port.com, associated APIs, documentation, mobile or desktop applications, the marketing website at visa-port.com, and any feature or functionality we make available to you.

“Applicant” means an individual whose personal or travel data is submitted to or processed through the Service by or on behalf of an Agency.

“Content” means data, text, files, images, photographs, scans, metadata, chat transcripts, or other materials submitted to, stored on, generated by, or produced through the Service.

If you do not agree to any part of these Terms, you must not register an account or use the Service. Your continued use of the Service after any update to these Terms constitutes acceptance of that update.

Visa Port provides software-as-a-service infrastructure to visa, travel, and immigration agencies. The Service includes, without limitation: application lifecycle management, document intake and automated OCR, invoicing and payment routing, AI-assisted consultation, B2B partner management, staff role management, calendar and booking integrations, and analytics dashboards.

WE ARE NOT A VISA, IMMIGRATION, OR LEGAL SERVICE PROVIDER. We do not submit applications to embassies, consulates, or immigration authorities. We do not provide legal advice. We do not represent Applicants before any tribunal, embassy, or government body. We do not guarantee any visa outcome, approval, processing time, or embassy decision.

The Agency is solely and exclusively responsible for: (i) the accuracy, completeness, timeliness, and legality of all Content submitted on behalf of Applicants; (ii) compliance with all applicable immigration, consumer-protection, advertising, tax, labour, anti-money-laundering, and data-protection laws in the Agency’s jurisdiction and in the destination jurisdictions it advises on; (iii) communicating embassy decisions, delays, or rejections to Applicants; (iv) obtaining informed consent from each Applicant for the collection, processing, and transfer of personal data; and (v) the conduct of its staff, contractors, and B2B partners while they use the Service.

We reserve the right, but have no obligation, to add, remove, deprecate, restrict, or modify any feature of the Service at any time without prior notice, subject to Section 14 for material changes that adversely affect paying Agencies.

The person creating an Agency account is the “Account Owner” and is responsible for all activity under the account tree, including staff, sub-users, and B2B partners. Credentials are personal and non-transferable. You agree not to share credentials, impersonate another user, or create accounts under false or misleading information.

You must provide and maintain accurate, current, and complete information at registration and in your Agency profile. We may, at our sole discretion, suspend, limit, or close any account where we reasonably believe the information provided is false, misleading, or used to evade suspension of another account.

You are responsible for the security of your credentials, your devices, your email inbox, and any multi-factor-authentication mechanism you enable. Notify us immediately at info@devignlb.com of any suspected unauthorised access. You remain liable for all activity occurring under your account until we acknowledge the compromise report.

We may, at any time and at our sole discretion, (i) require additional identity or business verification; (ii) suspend an account exhibiting patterns of abuse, fraud, chargebacks, reverse-engineering attempts, scraping, or activity that threatens platform integrity; (iii) limit the rate of API calls, storage consumption, or feature usage; and (iv) cooperate with law-enforcement or regulators upon lawful request.

Paid plans renew automatically on a monthly or yearly basis via Stripe, Inc. (“Stripe”). Auto-renewal charges the payment method on file on the anchor date each cycle until cancelled. By providing a payment method, you authorise us and Stripe to charge the applicable fees, taxes, and any overage charges.

All fees are stated exclusive of applicable taxes, duties, levies, or withholdings. You are responsible for all value-added tax, goods-and-services tax, sales tax, or equivalent imposed on the transaction by any authority. If we are required by law to collect tax on your behalf, we will add it to the invoice.

Fees for additional usage (for example, AI credits, SMS, additional storage, extra staff seats beyond plan limits) are billed as consumed or as scheduled in your plan. You are responsible for monitoring usage. Unless expressly stated otherwise, usage fees are non-refundable once consumed.

You may cancel auto-renewal at any time from the billing page. Cancellation takes effect at the end of the then-current period — you retain full access until then. No prorated refunds apply for partial unused periods on monthly plans. Yearly plans are refundable on a pro-rated basis only within thirty (30) days of the most recent renewal, at our sole discretion.

If a recurring charge fails, Stripe will retry on its smart-retry schedule (three attempts over approximately fifteen days). We will notify the Account Owner on every failure. After the final failed retry, the subscription is cancelled and access is reduced to read-only export mode for thirty (30) days before permanent deletion of Agency-scoped Content under Section 7.

Plan changes mid-cycle: upgrades are prorated and take effect immediately; downgrades apply at the next renewal. We may change published prices at any time; price changes affect only renewals that occur at least thirty (30) days after the announced effective date.

All amounts owed to us that are not subject to a good-faith written dispute within fifteen (15) days of the invoice date are deemed accepted and final. Overdue balances accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law, plus reasonable costs of collection (including attorneys’ fees).

The refund rules below govern Agency-to-platform transactions. Agencies set their own refund rules for Agency-to-Applicant transactions from Settings → Refund policy; those customisations do not bind us.

All refund requests must be made in writing to info@devignlb.com within the time window stated below, including the Agency name, transaction reference, and reason. We aim to process eligible refunds within ten (10) business days to the original payment method. We may refuse refund requests made in bad faith, for reasons outside the stated windows, or where the refund would result in a net loss after processor fees that is not commercially reasonable.

For the purposes of the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and equivalent laws (including the UK GDPR, Lebanese Law No. 81/2018 on Electronic Transactions and Personal Data, the California Consumer Privacy Act, and other applicable frameworks), the Agency is the Data Controller of Applicant personal data and Visa Port is a Data Processor acting on the Agency’s documented instructions.

The Agency represents and warrants that: (i) it has obtained all necessary legal bases, consents, and authorisations required to collect, process, transfer, and store the Applicant data it submits to the Service, including but not limited to consent for the cross-border transfer of personal data to our infrastructure in Germany and to sub-processors listed in our Privacy Policy; (ii) its privacy notice to Applicants accurately reflects the data flows performed through the Service; (iii) it will respond to data-subject-rights requests (access, rectification, deletion, portability, objection) within the timelines required by applicable law; and (iv) it will honour requests from us to assist with data-subject-rights requests where applicants contact us directly.

By using the Service, the Agency instructs Visa Port to process Applicant data strictly for the purpose of providing, securing, billing, and supporting the Service, and for no other purpose. Our processing activities, categories of data, retention, security measures, and sub-processors are described in the Privacy Policy and are incorporated into these Terms by reference as a Data Processing Agreement.

If an Agency account is terminated, the Agency has thirty (30) days from the effective date of termination to export its data via the in-app export tools or an API call to the documented export endpoint. After thirty (30) days, all Agency-scoped Content is permanently deleted from live systems; residual copies in encrypted backups are overwritten within a further ninety (90) days.

Stripe processes platform billing (Agency → Visa Port) subject to Stripe’s Services Agreement at stripe.com/legal and its Connected Account Agreement where applicable. You agree to be bound by Stripe’s terms as a condition of using Stripe-processed payments. We are not liable for any Stripe outage, dispute, hold, or chargeback.

Whish Money S.A.L. (“Whish”) processes Lebanese Lira and USD payments (Applicant → Agency) when the Agency configures its own Whish merchant credentials. Whish is regulated by Banque du Liban. The Agency is the merchant of record for all Applicant payments processed via its own gateway credentials. We act as a technical integrator and bear no liability for any Applicant payment dispute, delayed settlement, failed callback, or regulatory finding against an Agency.

We do not control, endorse, verify, or take responsibility for any third-party payment gateway, bank, or money-transfer service that the Agency configures within the Service. The Agency is solely responsible for complying with the terms, fees, reporting obligations, and fraud-prevention rules of each gateway it enables.

Chargebacks · disputes. You are responsible for defending chargebacks relating to Applicant → Agency transactions. You shall indemnify us for any loss, fee, or penalty we incur as a result of chargebacks on your Agency-to-platform transactions. We reserve the right to charge the then-current chargeback fee (currently USD 25 per disputed transaction) plus the disputed amount.

The Service integrates AI models provided by OpenAI L.L.C. (“OpenAI”) and self-hosted open-source models (including Tesseract OCR) to offer features such as AI consultation, document extraction, translation, and content generation.

AI outputs are provided on an “as-is” and “as-available” basis. They may be inaccurate, incomplete, biased, outdated, or inappropriate for a given use case. They may reflect the limitations, training-data biases, and known failure modes of the underlying model. AI outputs do not constitute legal, immigration, financial, medical, or professional advice.

The Agency is solely responsible for verifying every AI-generated output before acting on it, communicating it to an Applicant, or submitting it to any authority. We disclaim all liability for any loss, claim, penalty, delay, rejection, or damages arising from AI outputs that are relied upon without verification.

Certain AI inputs (consultation messages, attached documents) are transmitted to OpenAI under a zero-retention agreement: OpenAI does not store that data beyond the immediate processing window and does not use it to train its models. Tesseract OCR runs entirely on our server infrastructure in Germany; no document scan is transmitted to a third party for OCR.

We target 99.5% monthly uptime of the core API, measured as the ability of a well-formed authenticated request to reach the application layer and receive a valid HTTP response within ten (10) seconds. Scheduled maintenance windows (at most two (2) hours per calendar month, notified at least forty-eight (48) hours in advance) and any downtime caused by force-majeure events under Section 19 are excluded from this calculation.

If verified uptime falls below 99.5% in a calendar month, we will credit the affected Agency’s next invoice 10% of that month’s subscription fee on written request submitted within thirty (30) days of the end of the affected month. Credits are not cash-refundable and are not transferable between Agencies.

Credits under this Section are the Agency’s sole and exclusive remedy for Service unavailability, excluding remedies required by mandatory consumer-protection law. We make no warranty and assume no liability for any particular level of uptime beyond the credit stated here.

You agree not to, and not to permit any staff, contractor, B2B partner, or Applicant to: (a) submit knowingly false, forged, or fraudulent application data; (b) use the Service to facilitate money laundering, visa fraud, trafficking, sanctions evasion, tax evasion, or any other unlawful activity; (c) upload any content that is not bona fide Applicant data or legitimate business communication; (d) upload malware, viruses, worms, trojans, or any other malicious code; (e) attempt to bypass per-tenant scoping, row-level security, access controls, or rate limits; (f) probe, scan, or test the vulnerability of the Service without our prior written authorisation under a signed security-testing agreement; (g) reverse-engineer, decompile, disassemble, or attempt to derive the source code of any proprietary component of the Service, except to the extent such restriction is prohibited by applicable law; (h) use the Service to build, train, or improve a competing product or service; (i) scrape, crawl, or otherwise systematically extract data from the Service other than through documented APIs at documented rate limits; (j) use the Service in a manner that infringes any third party’s intellectual-property, privacy, publicity, or contractual rights; (k) send unsolicited commercial communications (spam) or violate applicable anti-spam, telemarketing, or transactional-messaging laws; (l) harass, threaten, defame, or stalk any other user, staff member, or Applicant; (m) misrepresent your relationship with us, including by using our name, logo, or branding without prior written consent; (n) use the Service to process data in violation of any export-control, embargo, or sanctions programme administered by the United States, the European Union, the United Kingdom, the United Nations, or any other relevant authority.

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice depending on the severity of the violation. We may report serious violations (including but not limited to suspected fraud, data exfiltration, child exploitation, or sanctions violations) to the relevant authorities, including but not limited to the Lebanese Internal Security Forces, Interpol, the Cyber Crime Bureau, or equivalent foreign authorities.

The Service, including all software, user interfaces, designs, trademarks, trade dress, documentation, marketing copy, illustrations, and compilations of third-party content, is owned by Devign SAL or our licensors and is protected by applicable copyright, trademark, patent, trade-secret, and other intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service solely for your internal business purposes during the term of your paid or free account, subject to these Terms.

You retain all rights, title, and interest in and to the Content you submit. You grant us a worldwide, royalty-free, non-exclusive licence to host, store, process, transmit, display, copy, back up, and modify your Content solely as necessary to provide, secure, analyse (in aggregated and de-identified form), support, and improve the Service, to comply with applicable law, and to enforce these Terms.

You grant us a perpetual, irrevocable, royalty-free, worldwide licence to use, reproduce, distribute, and prepare derivative works based on any feedback, suggestion, idea, or recommendation you submit, without attribution or compensation.

No rights are granted to you by implication, estoppel, or otherwise except those expressly granted in these Terms. All rights not expressly granted are reserved to us and our licensors.

The Service integrates with or provides links to third-party products, websites, APIs, and services (including without limitation Stripe, Whish, OpenAI, Postfix SMTP infrastructure, Google Maps, Apple Push Notification Service, Firebase Cloud Messaging, Tesseract, and payment gateways configured by the Agency). We do not control, endorse, or take responsibility for any third-party service. Your use of any third-party service is governed by the terms and privacy policy of that third party. We are not liable for any loss, claim, or damages arising from your use of, reliance on, or the unavailability of any third-party service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE AND OUR AFFILIATES, SUPPLIERS, LICENSORS, AND SUB-PROCESSORS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND ACCURACY OF DATA.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) INFORMATION PROVIDED THROUGH THE SERVICE (INCLUDING AI OUTPUTS, OCR EXTRACTIONS, VISA-REQUIREMENT DATA, AND TRANSLATIONS) IS ACCURATE, COMPLETE, OR CURRENT; (iv) ANY VISA APPLICATION, BOOKING, OR TRANSACTION PROCESSED THROUGH THE SERVICE WILL BE APPROVED, HONORED, OR NOT REJECTED; (v) ANY ERRORS OR DEFECTS WILL BE CORRECTED; OR (vi) THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU. WHERE SUCH EXCLUSIONS ARE PROHIBITED, OUR WARRANTY IS LIMITED TO THE MINIMUM SCOPE AND DURATION PERMITTED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OR OUR SUPPLIERS, LICENSORS, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OPPORTUNITY, LOSS OR CORRUPTION OF DATA, BUSINESS INTERRUPTION, COST OF SUBSTITUTE GOODS OR SERVICES, OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE IN ANY TWELVE-MONTH PERIOD SHALL NOT EXCEED THE GREATER OF (a) ONE HUNDRED UNITED STATES DOLLARS (USD 100), OR (b) THE FEES ACTUALLY PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL BASIS OF THE BARGAIN AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY APPLY COLLECTIVELY TO US, OUR AFFILIATES, AND OUR SUPPLIERS SUCH THAT THE LIMITS ARE NOT MULTIPLIED.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WHERE SUCH LIMITS ARE PROHIBITED, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

You agree to defend, indemnify, and hold harmless Devign SAL, Visa Port, our affiliates, directors, officers, employees, contractors, sub-processors, and agents from and against any and all claims, demands, actions, losses, liabilities, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your or your Applicants’ use of or inability to use the Service; (b) your breach of these Terms or any representation, warranty, or covenant you make herein; (c) your violation of any applicable law or of any third-party right, including but not limited to intellectual-property, privacy, publicity, or contract rights; (d) the accuracy, legality, or legitimacy of any Content you submit; (e) any dispute between you and an Applicant, B2B partner, staff member, or third-party payment gateway; (f) any immigration, visa, or embassy decision adverse to an Applicant; (g) any investigation or enforcement action by any governmental authority arising from your use of the Service; and (h) your failure to obtain required consents under applicable data-protection law.

We may, at our option and your expense, assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with our defence. You shall not settle any matter affecting us without our prior written consent.

You may terminate your Agency account at any time by cancelling the subscription and requesting closure at info@devignlb.com. Termination does not entitle you to any refund other than those expressly provided in Section 5.

We may terminate or suspend your access to all or part of the Service, with or without notice, effective immediately, if: (a) you materially breach these Terms and fail to cure the breach within ten (10) days of our notice (or immediately for breaches that cannot be cured); (b) a recurring payment fails after the final smart-retry attempt; (c) your use of the Service poses a security, legal, or reputational risk to us, to other Agencies, or to Applicants; (d) we are required to do so by law, court order, or regulatory instruction; (e) we discontinue the Service or any material feature of it (in which case we will provide at least sixty (60) days’ prior notice to paying Agencies and a pro-rated refund of prepaid unused fees); or (f) you become insolvent, file for bankruptcy, make an assignment for the benefit of creditors, or have a receiver appointed.

Sections that by their nature should survive termination — including Sections 4 (outstanding fees), 7 (chargebacks), 10 (acceptable use), 11 (IP), 13 (warranty disclaimer), 14 (liability), 15 (indemnification), 16 (this termination Section), 17 (governing law), 18 (dispute resolution), 19 (force majeure), 20 (general), and the survival itself — shall survive termination.

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the Lebanese Republic, without regard to its conflict-of-laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.

Subject to Section 18, each party irrevocably submits to the exclusive jurisdiction of the civil courts of Beirut, Lebanon, for any proceeding that is not subject to arbitration. If you reside in a jurisdiction whose mandatory consumer-protection rules grant you additional rights or a different forum, those rights are preserved to the minimum extent required by law.

Informal resolution. Before filing any claim, you agree to contact us at info@devignlb.com with a written description of the dispute and allow us thirty (30) days to respond and attempt a good-faith resolution.

Binding arbitration (optional). Any dispute that cannot be resolved informally may, at either party’s election, be submitted to final and binding arbitration under the Lebanese Arbitration Centre rules then in effect, by a single arbitrator, seated in Beirut, in the English language. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING AGAINST THE OTHER. Arbitration or court proceedings must be brought in the parties’ individual capacities.

Injunctive relief. Notwithstanding the above, either party may seek temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual-property rights, confidential information, or data.

Time bar. Any claim must be filed within one (1) year after it arises, or it is permanently barred. Some jurisdictions do not allow such limitations, in which case the shortest period permitted by law applies.

Neither party shall be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labour disputes, governmental action or inaction, sanctions, embargoes, currency controls, bank or payment-processor outages, internet or backbone-provider outages, cyber-attacks, distributed-denial-of-service attacks, fire, flood, earthquake, pandemic, epidemic, public-health emergency, power failure, fuel or electricity shortage, satellite or submarine-cable failure, or failure of third-party infrastructure (including Stripe, Whish, OpenAI, Contabo, or upstream network providers). The affected party shall notify the other as soon as reasonably practicable and shall resume performance when the force-majeure condition ends. If the condition continues for more than sixty (60) consecutive days, either party may terminate the affected Service on written notice without liability.

You represent and warrant that you and your Applicants are not (a) located in, established in, or a resident of any country subject to a comprehensive United States, European Union, United Nations, or other applicable embargo, or (b) listed on any list of sanctioned or restricted persons maintained by the United States Office of Foreign Assets Control (OFAC), the United Nations Security Council, the European Union, His Majesty’s Treasury, or any other competent authority. You agree not to use the Service in violation of any applicable export-control or sanctions law.

We may update these Terms from time to time. Material changes that adversely affect paying Agencies will be announced in the agency dashboard and sent by email at least thirty (30) days before the effective date. Non-material changes (typographical corrections, clarifications, or changes favourable to the user) may be made at any time and will be reflected in the version and effective-date banner at the top of this page. Your continued use of the Service after the effective date of any change constitutes your acceptance of the updated Terms. If you do not agree, your sole remedy is to terminate your account under Section 16.

Entire agreement. These Terms, together with the Privacy Policy, any plan-specific order form, and any ancillary agreements referenced herein, constitute the entire agreement between you and us concerning the Service and supersede all prior or contemporaneous agreements, whether oral or written.

Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be severed and the remainder shall continue in full force and effect.

No waiver. Our failure to enforce any right or provision shall not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative.

Assignment. You may not assign or transfer these Terms or your account, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, reorganisation, or sale of assets. Any attempted assignment in violation of this Section is void.

Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship.

Notices. Notices to us must be sent to info@devignlb.com. Notices to you may be sent to the email address on file or posted to the agency dashboard.

Language. The English-language version of these Terms is the controlling version. Translations are provided for convenience only.

For questions about these Terms, please contact us at info@devignlb.com. Mailing address: Devign SAL, Hamra, Beirut, Lebanon. For data-protection enquiries, please additionally mark your message “Data Protection” in the subject line.