CHECK-IN COUNTER · OPEN 09:00–18:00 GMT+3

Two ways to reach the desk.

Fill the form and we’ll reply within 24 hours (usually much sooner). Prefer email or WhatsApp? Those are on the left, too.

THE DESK

Casper, Wyoming

5830 E 2nd St · Casper, WY 82609, USA
Operations also in Beirut, Lebanon
Monday–Friday · 09:00–18:00 GMT+3

CHANNELS

EMAIL · GENERAL

Partnerships · sales · account issues

EMAIL · VISA PORT

Agency onboarding · product support

WHATSAPP · GENERAL

Fastest reply · Lebanon HQ

PHONE · US LINE

US / CA-hours enquiries

IN-APP TICKETS

Agency → Support

AI triage + human reply · full thread history

RESPONSE TIMES

Sales · access requests< 24h

Agency tickets · normal< 12h

Agency tickets · high< 4h

Agency tickets · urgent< 1h

Outages / platform-wide< 15m